Customer Success Manager

Department
Customer Success

Location
Austin, TX

Job Type
Full-time

Experience Level
Mid

Salary Range
USD 60,000 - 85,000

Positions Available
2

Application Deadline
Aug 14, 2025
13.041268806088 days left

Posted Date
Jul 05, 2025

Job Description

Help our clients maximize the value of our market research platform. You will be responsible for onboarding new clients, providing training, and ensuring customer satisfaction.

Requirements

• Bachelor's degree in Business, Marketing, or related field\n• 2+ years of customer success or account management experience\n• Excellent communication and interpersonal skills\n• Experience with CRM systems\n• Problem-solving and analytical skills

Responsibilities

• Onboard new clients and provide training\n• Monitor customer health and satisfaction\n• Address customer concerns and provide solutions\n• Collaborate with product and support teams\n• Conduct regular check-ins and business reviews\n• Identify upsell and cross-sell opportunities

Skills Required

Customer Success Account Management CRM Training Problem Solving Communication

Education Required

Bachelor's degree

Benefits

Health insurance, 401(k), flexible PTO, remote work options

Apply Now

Send your resume and cover letter to careers@samplizy.com

Quick Apply

Interested in this position? Send us your details and we'll get back to you.

Send Application

Job Summary

Department: Customer Success
Location: Austin, TX
Type: Full-time
Level: Mid
Salary: USD 60,000 - 85,000

embed google maps in website

Complete the form below. We will respond as soon as possible.

Ready to simplify your research process?

Subscribe to Samplizy for seamless survey programming, smart sampling, and powerful dashboards — all in one platform.

B-6, E-59, Noida Sector 3, Noida, UP, India-201301

sales@samplizy.com

+91-7404664714